Effective Date: October 30, 2024
Last Update: October 30, 2024
Welcome to ElevateUVirtual.com (the “Site”), owned and operated by Elevate U Virtual (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information collected through our Site and services. Elevate U Virtual is committed to ensuring the privacy of all personal information. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes your name, email address, phone number, billing information, and any other information you voluntarily provide when you contact us, create an account, request services, or subscribe to our newsletter.
- Usage Data: We automatically collect information when you visit our Site. This may include your IP address, browser type, browsing history, and other technical information collected via cookies and similar tracking technologies.
- Communications: When you contact us directly, we may collect additional information, including the contents of your messages or inquiries, and any other information you choose to share with us.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision and Maintenance: To deliver, personalize, and improve our digital marketing, CGI, and VFX services.
- Communications: To respond to inquiries, provide support, and send you important updates about our services, promotions, or policy changes.
- Analytics: To monitor and analyze usage of our Site, improve user experience, and optimize our content, services, and marketing strategies.
- Legal and Security Purposes: To detect, prevent, and respond to fraud, abuse, security risks, or other illegal activities; to comply with legal obligations, and enforce our terms and policies.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We engage trusted third-party vendors to perform certain functions and provide services, such as website hosting, data analysis, payment processing, and email communications. These third parties have access to personal information only as necessary to perform their services and are obligated not to disclose or use it for other purposes.
- Legal Compliance and Protection: We may disclose your information as required by law, such as to comply with subpoenas, court orders, or other legal processes, or to protect our rights, privacy, safety, or property, or that of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred or shared as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, personalize content, analyze website traffic, and provide targeted advertisements. You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to access certain features of the Site.
5. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal requirements. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.
7. Your Rights and Choices
In accordance with applicable data protection laws, you may have the following rights regarding your personal information:
- Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to legal obligations or legitimate business purposes.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in any of our emails or by contacting us at elevateuvirtual@gmail.com.
- Data Portability: Where applicable, you have the right to request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at elevateuvirtual@gmail.com. We may ask you to verify your identity before responding to your request.
8. International Data Transfers
As we are based in the Philippines, your information may be transferred to and stored in locations outside of your state, province, or country. By using our services, you consent to the transfer, processing, and storage of your information in accordance with this Privacy Policy and applicable laws.
9. Children’s Privacy
Our Site and services are not intended for children under 13, and we do not knowingly collect or solicit information from anyone under the age of 13. If we learn we have collected personal information from a child under 13 without parental consent, we will promptly delete that information.
10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy frequently to stay informed about our information practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Elevate U Virtual
Email: info@elevateuvirtual.com
Address: Naga City, Camarines Sur, Philippines, 4400
This Privacy Policy is governed by the laws of the United States and is intended to be compliant with U.S. data privacy regulations, including the California Consumer Privacy Act (CCPA) where applicable.
